This FAQ topic is applicable for visitors who bought tickets via Paylogic, not for Global Journey visitors.
You can now offer your tickets at the Exchange Desk. Tickets registered through the Exchange Desk can be offered for sale via the Waiting List. Please be aware that registering your tickets through the Exchange Desk does not guarantee that your tickets will be resold.
Do you wish to offer your tickets at the Exchange Desk, please email firstname.lastname@example.org