If your Tomorrowland ticket for the summer festival of 2020 has been replaced with a Tomorrowland ticket for the summer festival of 2021 (due to the COVID-19 measures), and if you are unable to attend the 2021 event, Tomorrowland offers you the following choices.
- Name change: usually, personalization of the tickets is final. Exceptionally, we will open the personalization again in February 2021, for one week. If you would like to change the name on your 2021 ticket, you will be able to do it in the Main Buyer’s Tomorrowland account, during that one-week period. More info will be available at the beginning of February.
- Exchange desk: in October 2020 we will open an Exchange Desk. Tickets registered through the Exchange Desk will be offered for sale via a Waiting List. Exact dates will be given on our website at a later stage. Please be aware that registering your ticket on the Exchange Desk does not guarantee that someone will buy your ticket.
- If those two options above do not suit you, and if you can prove you are unable to attend the event in 2021 for a serious and valid reason, you can apply for a refund. We will refund you the price of your ticket within one month of receiving your refund request and proof of why you cannot attend (e.g., attendance at a wedding, sickness, professional obligations, etc.).