- Automatic refund for online Top Up with Credit Card (VISA,Mastercard), Bancontact or iDeal.
This applies to Bracelets that have been topped up online at least once with Credit Card (VISA,Mastercard), Bancontact or iDeal.
The unspent ‘Pearl’ amount minus unspent ‘Bonus Pearls’ will be refunded automatically onto the same credit card or bank account that you have used for your first online top-up.
A refund fee of 2 'Pearls' applies.
- Manual refund for onsite Top Up with Credit/Debit card or cash
This applies to Bracelets that only have been topped up onsite at Tomorrowland with cash or credit/debit card. You have to fill out a manual refund form. Please note that you are responsible for providing Tomorrowland with the correct information.
A refund fee of 2 ‘Pearls’ applies.
Attention! If you do your first top-up at the festival site, you will need to fill out the manual refund form.